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he Academy of Nail Design/ Concepts And Connections
(“TAOND”/”C&C”)
Terms & Conditions
Last Updated: September 24th 2026
Address: 1051 2nd Avenue E, Suite #227, Owen Sound, ON N4K 2H8
Telephone: 1‑844‑998‑2663
Thank you for choosing Concepts And Connections (“C&C”) and The Academy of Nail Design (“TAOND”). These Terms & Conditions explain how our websites, programs, memberships, and services work. We’ve written them in clear, friendly language so you know exactly what to expect.
By using our websites, enrolling in any program, joining our membership community, posting in our directory, becoming an ambassador, or accessing TAOND training, you agree to these Terms & Conditions.
We have divide our Terms & Conditions into different sections affecting TAOND Partnership Schools, and directly enrolled TAOND or C&C students. Please review the sections that apply to your relationship.
If you have questions, we’re always here to help.
SECTION A — General Terms & Conditions (Applies to All Users)
Who We Are
Concepts And Connections (“C&C”) provides business coaching, memberships, directories, ambassador opportunities, and consultation services for beauty professionals worldwide.
The Academy of Nail Design (“TAOND”) provides online nail training programs, subscriptions, and educational resources.
Some C&C users may also access TAOND programs. These Terms cover both brands.
TAOND PARTNERSHIP SCHOOL TERMS & CONDITIONS
These Partnership School Terms & Conditions (the “Agreement”) govern participation in The Academy of Nail Design’s Partnership School Program. This Agreement is entered into between The Academy of Nail Design (“TAOND”, “we”, “us” or “our”) and the school, academy, training organization, company, or other business entity registering for the TAOND Partnership School Program (the “Partner School”, “School”, “you” or “your”). By registering for, purchasing, subscribing to, accessing, or participating in the TAOND Partnership School Program, the Partner School confirms that it has read, understood, and agreed to this Agreement. The individual accepting this Agreement on behalf of a Partner School represents that they have the authority to bind that organization to these terms.
The TAOND Partnership School Program allows approved beauty schools and educational organizations to offer designated TAOND educational programs to their students and graduates under licence from TAOND. TAOND provides participating Partner Schools with access to approved TAOND programs, educational materials, online learning resources, Learning Management System (“LMS”) functionality, assessment materials, grading resources, instructor resources, and other materials according to the Partner School’s selected subscription and licences. Participation in the Partnership School Program does not transfer ownership of any TAOND course, curriculum, intellectual property, educational material, trademark, system, or content to the Partner School. The Partner School receives only the limited rights specifically granted under this Agreement.
The Partner School remains an independent business. Nothing in this Agreement creates an employment relationship, franchise, agency, legal partnership, joint venture, fiduciary relationship, or other similar relationship between TAOND and the Partner School. The term “Partnership School” describes participation in the TAOND program only and does not create a legal partnership. The Partner School may not enter into contracts, make commitments, incur liabilities, provide guarantees, or otherwise act on behalf of TAOND.
TAOND reserves the right to approve or decline applications to the Partnership School Program. The Partner School must provide accurate and current information regarding its business, instructors, contact information, educational operations, and any other information reasonably required by TAOND. The Partner School is responsible for ensuring that it possesses any business registrations, licences, insurance, permits, instructor qualifications, school approvals, or other authorizations required to legally operate and provide education in its jurisdiction. TAOND may request reasonable documentation confirming eligibility or compliance.
Depending upon the licences purchased and programs currently made available by TAOND, Partner Schools may be authorized to offer designated TAOND programs, including but not limited to:
Access to one TAOND program does not automatically grant access or licensing rights to another program. Each program may require a separate program licence or student licence.
Subject to continued compliance with these Terms and Conditions and payment of all applicable fees, TAOND grants the Partner School a limited, non-exclusive, non-transferable, revocable licence to offer the TAOND programs for which the Partner School has obtained authorization. This licence is provided solely for the Partner School’s own approved educational operations. The Partner School may not sublicense, transfer, assign, sell, lease, share, distribute, or otherwise provide its Partnership School rights or TAOND course licences to another school, organization, instructor, or third party without TAOND’s prior written authorization.
TAOND and/or its applicable licensors retain all rights, title, and interest in and to TAOND educational materials and intellectual property, including but not limited to: course content; written curriculum; manuals; instructor manuals; e-guides; lesson plans; videos; graphics; photographs; illustrations; presentations; quizzes; examinations; assignments; practical assessments; grading systems; rubrics; CPS forms; student forms; certificates; certificate designs; LMS content; downloads; templates; worksheets; business processes; program names; logos; trademarks; trade names; branding; website content; and other proprietary materials. Purchasing a Partnership School subscription, course licence, student licence, Instructor’s Course, Set-Up Fee, or other TAOND product does not constitute the purchase or transfer of TAOND intellectual property.
Unless TAOND provides express written authorization, the Partner School must not:
Unauthorized copying, distribution, reproduction, modification, or use may result in immediate suspension or termination and may constitute infringement of TAOND’s intellectual-property rights. Without TAOND’s express written authorization, the Partner School must not use scraping, automated extraction, data mining, bulk downloading, artificial intelligence training, machine-learning training, or similar technologies to copy, extract, analyze, reproduce, train on, or create derivative materials from TAOND proprietary content. Partner Schools must not upload TAOND proprietary course, assessment, grading, instructor, or confidential materials to unauthorized third-party artificial intelligence or automated systems.
While its account remains active and in good standing, an approved Partner School may identify itself as a: “TAOND Partnership School” or use another designation expressly approved by TAOND. Any TAOND logos, badges, graphics, trademarks, marketing materials, or Partnership School branding supplied by TAOND remain the property of TAOND. The Partner School receives a limited licence to use approved branding solely for promoting its authorized TAOND programs. The Partner School must follow any branding guidelines provided by TAOND. The Partner School may not alter TAOND logos or create branding that falsely suggests that TAOND owns, operates, manages, endorses, or controls the Partner School.
Partner Schools may promote authorized TAOND programs to prospective and current students. All statements concerning TAOND programs must be truthful, accurate, and consistent with information supplied by TAOND. Partner Schools must not make unauthorized claims regarding: employment guarantees; income or earning guarantees; government recognition; professional licensing; regulatory approval; accreditation; transfer credits; guaranteed certification; eligibility to practise; or any other professional outcome. Where regulatory or licensing requirements apply, Partner Schools are responsible for ensuring that information provided to students is accurate for the student’s applicable jurisdiction.
TAOND may provide Partner Schools and their registered students with access to TAOND’s LMS or other online educational systems. Access is provided solely for authorized educational purposes. TAOND may establish technical requirements, account limits, security procedures, and acceptable-use requirements for the LMS. TAOND may update, modify, replace, maintain, temporarily suspend, or discontinue LMS features when reasonably necessary for maintenance, security, upgrades, regulatory compliance, or program operations. TAOND will make reasonable efforts to maintain access but does not guarantee uninterrupted or error-free operation.
Partner Schools are responsible for protecting administrator and instructor usernames, passwords, and other access credentials. Accounts and login credentials may not be shared with unauthorized persons. The Partner School must notify TAOND promptly if it believes an account has been compromised or accessed without authorization. TAOND may suspend an account where it reasonably believes unauthorized access, misuse, fraud, or a security risk has occurred. TAOND may also suspend or restrict an individual student, instructor, or administrator account where reasonably necessary to address account sharing, fraud, abusive or unlawful conduct, intellectual-property misuse, security concerns, academic misconduct, or violation of applicable TAOND LMS or acceptable-use requirements, without requiring suspension of the entire Partner School account.
Each student participating in a TAOND program must be properly registered through the process established by TAOND. Student accounts and licences are intended for the individual registered student and may not be shared or transferred unless expressly authorized by TAOND. Partner Schools must provide accurate student information and are responsible for ensuring that students are registered before accessing TAOND course materials. The Partner School may not create false, duplicate, shared, or substitute student accounts. TAOND may require students to accept separate student, LMS, privacy, academic integrity, or acceptable-use terms as a condition of access. The Partner School must not instruct or encourage students to circumvent those requirements.
A student licence provides the registered student with access to the applicable TAOND program according to the access conditions established for that program. Purchasing one student licence does not authorize access by multiple students. Partner Schools must purchase or arrange the required licence for each student as specified by TAOND. TAOND may audit student registrations and licence usage where reasonably necessary to verify compliance.
Where required by the Partner School’s selected Partnership option, designated instructors must successfully complete the TAOND Instructor’s Course before managing or grading students. The Instructor’s Course may include training regarding: LMS navigation; instructor responsibilities; student registration; student orders; program licences; monitoring student progress; reviewing assignments; practical submissions; TAOND grading standards; providing feedback; returning assignments; recording results; completion requirements; certification procedures; and applicable LMS administrative tools. Completion of the Instructor’s Course does not transfer ownership of TAOND instructor materials or authorize the instructor to train instructors outside the Partner School.
Under the Self-Grading option, the Partner School is responsible for reviewing and grading student assignments, assessments, practical submissions, and other instructor-reviewed work according to TAOND requirements. The Partner School agrees to: follow TAOND grading criteria and rubrics; maintain appropriate grading standards; provide reasonable and constructive student feedback; ensure instructors are properly trained; monitor student completion requirements; maintain appropriate educational records; and only approve students who have satisfied applicable TAOND requirements. TAOND reserves the right to review grading activity or student records where reasonably necessary to maintain program integrity. Repeated or serious failure to follow TAOND grading standards may result in corrective action, suspension, or termination of your TAOND Partnership School account. The Partner School must retain educational, grading, registration, and certification records for any period required by applicable law and by TAOND’s then-current program requirements and must protect those records appropriately.
Under the We Grade for You option, designated TAOND personnel review the student submissions identified by TAOND as being included in the service. The Partner School remains responsible for its own student relationship, in-person instruction, demonstrations, supervision, local regulatory compliance, and any school responsibilities not expressly assumed by TAOND. TAOND grading decisions are based upon established TAOND assessment criteria. TAOND may return incomplete or unsatisfactory submissions for correction or resubmission to students. Students may correspond with designated TAOND personnel for clarification regarding grading feedback. Such communication does not transfer the Partner School’s broader student-service, tuition, refund, supervision, or regulatory responsibilities to TAOND. The Partner School must not represent that every submission will automatically receive a passing result.
TAOND programs may include quizzes, written assignments, practical assessments, CPS requirements, final examinations, video submissions, or other assessments. Where applicable, online quizzes may be automatically graded. Unless a specific program provides otherwise, students must achieve the minimum passing standard established by TAOND. Partner Schools may not waive, remove, materially alter, or bypass TAOND completion requirements without written authorization from TAOND.
Partner Schools may be permitted to deliver authorized TAOND programs using a hybrid educational model. Under hybrid delivery, students may complete theory lessons, course materials, quizzes, and written assignments online while the Partner School provides scheduled in-person demonstrations, supervised practice, discussions, mentoring, or other classroom support. The Partner School determines its in-class schedule provided that TAOND’s program requirements continue to be satisfied. Hybrid delivery does not authorize the Partner School to replace, substantially modify, or omit required TAOND course components.
TAOND and Partner School co-branded certificates may only be issued to students who satisfy the applicable program completion requirements. Partner Schools must not issue, duplicate, alter, reproduce, pre-sign, manufacture, or create unauthorized TAOND certificates. The Partner School may not represent a student as TAOND-certified before all required completion criteria have been satisfied. TAOND reserves the right to withhold or revoke certification where certification was obtained through fraud, falsified submissions, unauthorized assistance, administrative error, or material violation of program requirements. TAOND may maintain certificate or graduate verification records and may require certificates to be verified against TAOND’s official records, including through a unique certificate number, QR code, digital verification method, or other verification system. Possession of a copied, altered, reproduced, or unverifiable certificate does not establish valid TAOND certification.
Partner Schools must take reasonable steps to protect the integrity of TAOND programs and assessments. Schools must not knowingly permit plagiarism, falsified practical work, impersonation, fabricated CPS forms, fraudulent student submissions, unauthorized examination assistance, or other academic misconduct. Suspected academic misconduct may be investigated by TAOND. The Partner School agrees to reasonably cooperate with TAOND in compliance reviews or audits relating to student registrations, licences, grading, certification, academic integrity, or authorized use of TAOND materials and to provide relevant records where reasonably required and legally permitted.
Participation in the Partnership School Program may involve:
Current pricing will be disclosed during registration, ordering, or through TAOND’s official Partnership School pricing materials. Fees are exclusive of applicable taxes unless expressly stated otherwise. TAOND may collect GST/HST or other taxes that it is legally required to collect. The Partner School remains responsible for taxes arising from its own tuition, student transactions, and business operations.
Where a Partnership School selects a monthly subscription, the subscription continues on a month-to-month basis until cancelled in accordance with this Agreement. The applicable subscription fee will be charged using the payment method authorized by the Partner School via PayPal. The Partner School authorizes TAOND and its payment processor to process recurring charges associated with the selected subscription. The Partner School is responsible for maintaining a valid payment method.
If any payment due to TAOND is declined, reversed, disputed, charged back, cancelled, or otherwise remains unpaid when due, TAOND reserves the right to immediately suspend the Partner School’s account and associated services without prior notice. During a suspension, TAOND may restrict or disable access to the LMS, administrative functions, course materials, student management functions, licences, registrations, grading services, certificates, or any other services or benefits provided through the Partnership School Program. To restore the account to good standing, the Partner School must pay all outstanding amounts owing to TAOND, including any past-due subscription fees, program fees, licence fees, grading fees, or other amounts due under the Partnership School Agreement. TAOND may also require the Partner School to provide valid and current payment information before access or services are restored. Suspension or termination of an account does not cancel, reduce, or otherwise eliminate any amounts already owing to TAOND. Initiating a chargeback, payment dispute, or payment reversal does not relieve the Partner School of amounts legitimately owing under this Agreement. To the extent permitted by law, the Partner School is responsible for reasonable costs incurred by TAOND in collecting overdue amounts. The Partner School remains solely responsible for its students and for any obligations, commitments, communications, refunds, credits, alternative arrangements, or other matters arising between the Partner School and its students during or as a result of a suspension or termination for non-payment. TAOND is not responsible or liable to the Partner School’s students for any interruption, delay, loss of access, inability to complete coursework, grading delay, certification delay, or other consequence resulting from the Partner School’s failure to maintain its account in good standing. The Partner School is responsible for communicating any interruption of services to its affected students and for resolving any resulting student matters directly.
TAOND may change Partnership School pricing, licence fees, or subscription fees from time to time. TAOND will provide reasonable advance notice before a change to a recurring subscription price takes effect. Continued participation after the effective date of the new price constitutes acceptance of the new pricing, subject to applicable law. If the Partner School does not wish to accept the new recurring price, it may cancel before the new price takes effect.
A Partner School may cancel its monthly Partnership School subscription according to the cancellation process provided by TAOND. Unless TAOND expressly states otherwise, cancellation stops future subscription renewals but does not retroactively refund fees already properly charged. Access will normally continue through the applicable paid subscription period unless the account has been terminated for breach. The treatment of existing registered students following cancellation is governed by Section 29.
Where TAOND permits different Partnership subscription options, a Partner School wishing to change options may be required to cancel its existing subscription and enrol in the desired subscription. Different pricing, services, grading responsibilities, and eligibility requirements may apply to the new option.
Unless otherwise expressly stated in TAOND’s applicable refund policy or required by law, Partnership School subscription fees, set-up fees, Instructor’s Course fees, program licences, student licences, and other fees are non-refundable once access, licensing, registration, or services have been provided. Any specific refund eligibility published by TAOND at the time of purchase forms part of the applicable transaction. Nothing in this Agreement limits a right to a refund that cannot legally be excluded.
TAOND may suspend or terminate a Partner School’s participation where TAOND reasonably determines that the Partner School has materially breached this Agreement. Grounds may include: non-payment; unauthorized use or distribution of TAOND materials; intellectual-property infringement; licence sharing; fraudulent registrations; unauthorized certificates; academic fraud; material misrepresentation of TAOND programs; misuse of TAOND branding; compromising LMS security; repeated failure to follow grading standards; unlawful activity connected with the TAOND program; conduct reasonably likely to materially harm students or TAOND’s educational integrity; or failure to remedy a material breach after notice where remediation is reasonably possible. TAOND may suspend access immediately where reasonably necessary to protect students, TAOND systems, confidential information, intellectual property, or program integrity.
Where a Partner School voluntarily cancels while students are actively enrolled, TAOND may apply its then-current student transition procedure in an effort to avoid unnecessary disruption to students who were legitimately registered before cancellation. Depending on the circumstances and the status of applicable licences, TAOND may, but is not obligated to, permit existing students to complete all or part of their programs or establish another transition arrangement that TAOND considers appropriate. The Partner School remains responsible for all outstanding obligations to its students and to TAOND unless TAOND expressly agrees otherwise in writing. Any transition assistance provided by TAOND is discretionary and does not transfer to TAOND the Partner School’s tuition, refund, supervision, customer-service, regulatory, contractual, or other obligations to its students. If TAOND suspends or terminates a Partner School for serious breach, TAOND may determine whether any limited transition arrangement is appropriate for affected students. TAOND is not obligated to assume the Partner School’s student relationships or liabilities. Termination of the Partner School does not automatically invalidate certifications legitimately earned by students before termination.
Upon termination or expiry of the Partnership relationship, the former Partner School must immediately stop: representing itself as an active TAOND Partnership School; enrolling new students in TAOND programs; selling new TAOND program licences; advertising itself as currently authorized by TAOND; using Partnership School badges or branding; accessing restricted instructor materials; and using TAOND educational content except where TAOND expressly permits limited continued use for approved existing students. The former Partner School must remove TAOND Partnership School branding from its website, social media, advertising, printed materials, and other public-facing communications within a reasonable period specified by TAOND. Termination does not grant the Partner School ownership of previously accessed or downloaded TAOND materials.
Beauty education, nail technology, personal services, schools, professional licensing, sanitation, health requirements, and educational regulations vary by jurisdiction. Unless TAOND expressly agrees otherwise in writing, the Partner School is responsible for determining and complying with laws, regulations, licences, approvals, educational requirements, health requirements, sanitation standards, insurance requirements, and professional rules applicable to its operations. TAOND educational programs do not automatically replace or satisfy governmental licensing, registration, apprenticeship, examination, school approval, or professional requirements. The Partner School must accurately explain this distinction to students. TAOND materials are educational in nature and do not constitute medical advice, diagnosis, or treatment. Partner Schools, instructors, and students must not represent TAOND training as authorizing medical diagnosis or treatment or any service outside their lawful scope of practice. Where a condition or concern requires medical assessment, the client should be referred to an appropriately qualified healthcare professional.
Unless TAOND establishes mandatory pricing for a particular program or promotion, Partner Schools may set their own retail tuition or educational fees for services they provide in connection with authorized TAOND programs, subject to applicable law and any TAOND pricing or advertising requirements communicated to the Partner School. The Partner School is solely responsible for its own student payment arrangements, refunds, financing arrangements, taxes, and tuition policies unless TAOND directly processes the applicable student transaction.
The Partner School is responsible for managing its relationship with its students, including any classroom environment, instructor conduct, practical supervision, student safety, equipment, supplies, scheduling, attendance requirements established by the School, and customer service obligations that are not expressly assumed by TAOND. TAOND is not responsible for promises or commitments independently made by a Partner School to its students. Except where TAOND expressly agrees otherwise in writing, students enrolled by a Partner School remain students and customers of the Partner School. The provision of TAOND course content, LMS access, grading, certificates, or other educational support does not by itself create a tuition, contractual, agency, fiduciary, employment, or other direct relationship between TAOND and the Partner School’s students. The Partner School is responsible for ensuring that practical activities and practice-client services are appropriately supervised and conducted in accordance with applicable health, safety, sanitation, infection-control, insurance, consent, age-of-consent, and other legal requirements. The Partner School is responsible for determining whether a person is an appropriate practice client and for obtaining any required client or parent/guardian consent. TAOND is not responsible for injury, loss, or claims arising from practical services performed or supervised by the Partner School except to the extent liability cannot legally be excluded.
Each party will handle personal information in accordance with applicable privacy laws and its respective privacy obligations. Partner Schools must only provide TAOND with student information that they are legally authorized to provide. Where required, the Partner School is responsible for obtaining appropriate student notices or consents concerning information submitted to TAOND. TAOND may collect, use, store, and process information reasonably necessary to: create student accounts; provide LMS access; administer programs; assess submissions; issue certificates; provide technical support; maintain academic records; prevent fraud; protect system security; and administer the Partnership School Program. As part of certain practical assignments, students may submit Client Profile Sheets (CPS Forms) containing information about practice clients. Partner Schools are responsible for ensuring students have obtained any required consent to collect and submit this information and must instruct students not to submit personal information beyond what is reasonably required for the applicable assessment. TAOND will endeavour to protect the privacy and confidentiality of student and practice-client information and will use reasonable safeguards appropriate to the information and services involved. TAOND may collect, use, store, and process student and practice-client information as reasonably necessary to create accounts, provide LMS access, administer programs, assess submissions, maintain academic and certification records, provide support, prevent fraud, protect system security, and operate the Partnership School Program. Partner Schools must not upload identifiable student or practice-client personal information to unauthorized third-party artificial intelligence or automated systems in connection with TAOND coursework or grading. Additional privacy practices are governed by TAOND’s Privacy Policy.
Partner Schools may receive non-public information concerning TAOND’s educational systems, instructor processes, grading methods, pricing structures, business procedures, planned programs, administrative systems, or other confidential information. The Partner School must not disclose TAOND confidential information except where reasonably necessary for authorized participation in the Partnership School Program or where disclosure is required by law. This obligation survives termination of the Partnership relationship.
TAOND may use third-party providers for payment processing, hosting, video delivery, file transfers, communications, LMS functionality, or other technology services. TAOND is not responsible for temporary interruptions or failures caused solely by third-party systems outside TAOND’s reasonable control.
TAOND may periodically revise its programs, curriculum, assignments, LMS structure, educational materials, grading requirements, technology, or administrative processes. Updates may be made to improve educational quality, accuracy, security, regulatory compatibility, or program operations. Partner Schools must use the current authorized version of TAOND programs and materials provided through the applicable TAOND systems.
TAOND does not guarantee that participation in the Partnership School Program will produce any particular number of students, revenue, profit, enrolments, business growth, employment outcomes, or financial results. Examples, projections, revenue illustrations, marketing scenarios, testimonials, or case studies are illustrative and are not guarantees of future performance. The Partner School remains responsible for its own business decisions, marketing, pricing, operations, and financial results.
TAOND provides educational programs and educational-support services. Unless expressly stated for a particular program, TAOND does not represent that completion of a TAOND course alone grants a government licence, occupational licence, regulated professional designation, or authorization to practise in every jurisdiction. Students and Partner Schools remain responsible for determining applicable local requirements.
Each party represents that it has the authority to enter into this Agreement. Except for warranties that cannot legally be excluded, TAOND’s Partnership School Program, educational materials, LMS, and related services are provided on an “as available” basis. TAOND does not warrant uninterrupted access, compatibility with every device or third-party system, or particular commercial outcomes.
To the maximum extent permitted by applicable law, TAOND will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, including lost profits, lost revenue, lost business opportunities, or loss of data arising from or related to participation in the TAOND Partnership School Program. To the maximum extent permitted by law, TAOND’s aggregate liability arising from this Agreement will not exceed the amounts paid by the Partner School to TAOND under the Partnership School Program during the twelve (12) months immediately preceding the event giving rise to the claim. Nothing in this Agreement excludes liability that cannot lawfully be excluded or limited.
To the extent permitted by applicable law, the Partner School agrees to indemnify and hold TAOND and its applicable directors, officers, employees, contractors, and representatives harmless from third-party claims, liabilities, losses, damages, and reasonable costs arising from: the Partner School’s breach of this Agreement; unauthorized representations made by the Partner School; the Partner School’s violation of applicable law; misuse of TAOND intellectual property; the Partner School’s classroom or practical operations; injury arising from the Partner School’s independent services or supervision; or claims arising from promises, guarantees, refunds, tuition arrangements, or other commitments independently made by the Partner School to its students.
Partner Schools are responsible for maintaining insurance appropriate to their business operations and as required by applicable law, including insurance reasonably appropriate to classroom instruction, practical services, instructors, students, and practice clients where applicable. TAOND may require proof of appropriate insurance where reasonably necessary for participation in the Partnership School Program.
Participation in the Partnership School Program is granted to the approved Partner School. The Partner School may not sell, assign, transfer, sublicense, or otherwise transfer this Agreement, its account, program licences, or Partnership School status without TAOND’s prior written approval. A material change in ownership or control of the Partner School must be disclosed to TAOND.
Neither party will be responsible for delay or failure to perform obligations caused by events reasonably beyond its control, including natural disasters, widespread internet or telecommunications failures, government actions, labour disruptions, epidemics, pandemics, war, civil disturbances, or failures of critical third-party infrastructure. This provision does not excuse payment obligations for services or licences already provided.
TAOND may update this Agreement where reasonably necessary to reflect changes in the Partnership School Program, technology, business practices, law, security requirements, or educational operations. Where a change materially affects an existing Partner School’s rights or obligations, TAOND will provide reasonable notice before the change takes effect unless immediate implementation is reasonably required by law, security concerns, fraud prevention, or urgent operational circumstances. Continued participation after the effective date of an amendment constitutes acceptance of the revised Agreement where permitted by applicable law.
Notices under this Agreement may be provided electronically, including by email to the most recent email address supplied by the Partner School or through an administrative notice within the Partnership School platform. The Partner School is responsible for keeping its contact information current. Formal legal notices to TAOND should be sent to: The Academy of Nail Design 1051 2nd Avenue E. Suite #227 Owen Sound, ON N4K 2H8 Email: info@taond.com
This Agreement will be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. Subject to any mandatory legal rights that apply, disputes arising from this Agreement will be submitted to the courts located in Ontario, Canada.
If any provision of this Agreement is determined to be invalid or unenforceable, the remaining provisions will continue in full force and effect to the extent permitted by law.
Failure by TAOND to enforce a provision of this Agreement on one occasion does not constitute a waiver of that provision or TAOND’s right to enforce it subsequently.
Provisions concerning intellectual property, confidentiality, unpaid amounts, limitations of liability, indemnification, dispute resolution, and any other provisions that by their nature should continue will survive termination or expiration of this Agreement.
This Agreement, together with any applicable order, subscription selection, program licence terms, Privacy Policy, pricing terms, and other policies expressly incorporated by reference, constitutes the agreement between TAOND and the Partner School concerning participation in the Partnership School Program. If there is a conflict between applicable documents, the following order of precedence applies unless a document expressly states otherwise: (1) a separately signed written agreement between TAOND and the Partner School; (2) these Partnership School Terms & Conditions; (3) applicable order, subscription, or program-licence terms; and (4) policies expressly incorporated by reference. A higher-ranking document controls only to the extent of the conflict.
The Partner School agrees that electronic acceptance of this Agreement has the same effect as signing a written agreement. Acceptance may occur by checking an acceptance box, electronically signing the Agreement, completing Partnership School registration, purchasing a Partnership subscription, or another affirmative method provided by TAOND. The individual accepting this Agreement confirms that they are authorized to bind the Partner School.
Questions regarding the TAOND Partnership School Program or this Agreement may be directed to: The Academy of Nail Design (TAOND) Website: TAOND.com Email: [support@taond.com](mailto:support@taond.com) The Academy Of Nail Design 1051 2nd Avenue E. Suite #227 Owen Sound, ON N4K 2H8 Tel: 1(844) 998-2663
PARTNER SCHOOL ACKNOWLEDGEMENT
By enrolling in the TAOND Partnership School Program, the Partner School acknowledges and agrees that:
Direct TAOND Student Enrolment Terms & Conditions
You must be at least 18 years old to use our services, enroll in programs, or join our memberships.
If you enroll in a TAOND or C&C training program, it’s your responsibility to check your local licensing or regulatory requirements. We cannot confirm whether our programs qualify you for licensing in your region.
You agree to:
Sharing your login or giving someone else access to your account may result in account termination.
We offer a mix of free and paid services. All payments are processed securely.
Digital content is non‑refundable.
This includes:
Once you have access, refunds are not available.
Physical products
If you purchase physical items (kits, tools, DVDs), they may be refundable only if unopened and unused and returned within 30 days. You are responsible for return shipping.
All content created by C&C or TAOND—including videos, lessons, worksheets, branding, and training materials—is protected by copyright.
You agree not to:
…any of our materials without written permission.
Violations may result in account termination and legal action.
We expect all users to behave respectfully and professionally.
We do not tolerate:
We may suspend or terminate accounts that violate these expectations.
We work hard to keep our websites, learning platforms, and online services running smoothly. However, technical problems can happen from time to time, including outages, slowdowns, data loss, or interruptions caused by maintenance, third‑party providers, or issues beyond our control. By using our services, you agree that Concepts And Connections and The Academy of Nail Design are not responsible for any losses, delays, or disruptions caused by technical failures of any kind. We do not guarantee continuous, uninterrupted access to our websites or programs, and these situations do not qualify for refunds or compensation. We cannot guarantee the preservation of your files, assignments, or grades in the event of technical issues, therefore we strongly encourage all users and students to regularly save copies of their work to their own devices.
By using our services, you agree that C&C and TAOND are not responsible for:
Our programs provide education, not professional, legal, or financial advice.
We may update or change our programs, memberships, or website features at any time. If we make changes, we’ll ensure you still receive what you paid for, but the format or delivery may shift.
These Terms are governed by the laws of Ontario and the federal laws of Canada.
SECTION B — C&C Pillar‑Specific Terms
Our coaching program provides education, tools, and guidance for beauty professionals. Here’s what you need to know:
1.1 Program Access
You’ll receive access to:
Access is for your personal use only.
1.2 Non‑Transferable
Your enrollment is tied to you. You may not share your login or give others access to the program.
1.3 Refund Policy
Because this is a digital program, all sales are final once access is granted.
No refunds are provided for:
Physical products (if any) follow the general refund rules in Section A.
1.4 Certification Requirements
To earn your certificate, you must:
We do not guarantee employment or income results.
1.5 Conduct & Professionalism
You agree to:
Abusive behavior may result in immediate account termination without refund.
1.6 Safety & Responsibility
You are responsible for:
We are not liable for injuries or damages resulting from misuse of products or tools.
1.7 Termination
We may suspend or terminate your account if you:
No refunds are provided if your account is terminated for violations.
2.1 Membership Tiers
2.2 User Content
You may upload:
You must own the rights to anything you upload.
We may remove content that is:
2.3 Community Conduct
Treat others with respect. No harassment, bullying, or spam.
2.4 Account Termination
We may suspend or remove accounts that violate community guidelines.
3.1 Listings
You may post ads for:
Listings must be accurate and lawful.
3.2 Prohibited Listings
No:
3.3 Fees
Directory fees are non‑refundable.
4.1 Eligibility
You must be 18+ and provide accurate information.
4.2 Commissions
You earn commissions for referring new students to our coaching program. Commissions are paid according to our published schedule.
We may adjust commission structures at any time.
4.3 Prohibited Conduct
Ambassadors may not:
Violations may result in removal from the program and forfeiture of commissions.
5.1 Purpose
You may request guidance on beauty‑related services or products.
5.2 No Guarantees
Consultations are informational only. We do not guarantee outcomes.
5.3 Right to Decline
We may decline consultation requests at our discretion.
**SECTION C — TAOND (The Academy of Nail Design)
Terms & Conditions**
This section applies to anyone enrolling in or accessing TAOND programs, subscriptions, or services.
We’ve rewritten your original TAOND Terms in clear, plain language while keeping every rule and protection intact.
You confirm that:
Your TAOND program purchase is for you only.
You agree not to:
Unauthorized access may result in immediate termination.
The TAOND LMS is usually available 24/7, but downtime may occur.
You agree to:
TAOND does not guarantee preservation of your work in the event of:
All TAOND digital programs, memberships, and subscriptions are non‑refundable after purchase.
Physical products (kits, DVDs) may be refundable if:
You must complete:
A minimum grade of 80% is required for certification.
If you purchase physical items:
Shipping delays do not qualify for refunds unless the order cannot be fulfilled.
If required by your program, you must purchase and maintain student liability insurance. This cost is separate from tuition.
TAOND may terminate your account for:
No refunds are provided if your account is terminated for violations.
You are responsible for purchasing the professional products and sanitation supplies listed in your program.
You agree to follow all local sanitation laws.
TAOND does not allow e‑file use unless:
You must inform practice clients that:
This acknowledgment must appear on every CPS form.
You agree to:
TAOND has a zero‑tolerance policy for abusive behavior.
Violations result in immediate termination without refund.
You agree to:
TAOND is not liable for injuries or damages resulting from misuse.
TAOND does not recommend or endorse non‑professional products and is not responsible for their use.
One‑Time Program Purchases
You receive 2 years (730 days) of access.
After 2 years:
If you extend after expiry, TAOND cannot guarantee your work will be preserved.
Old TAOND LMS Accounts
If you do not log in for 2 years, your account is suspended.
A reinstatement fee is required to reactivate.
Reinstatement After 2 Years
If you reactivate after 2 years of inactivity:
Full Subscription Commitment
By enrolling, you agree to pay the full:
…regardless of how quickly you complete the program.
Early Completion
If you finish early, you must still pay the remaining subscription balance before receiving your certificate.
Missed Payments
If a payment fails:
Subscription Cancellation
You may cancel at any time with 7 business days’ written notice before your next payment.
Cancelling does not entitle you to refunds for payments already made.
Park My Account Fee
If you cancel before completing all payments:
Account Deletion
If you do not purchase an extension or Park My Account fee:
You must keep copies of all your work.
TAOND does not guarantee preservation of:
You must disclose any allergies, infections, or conditions that may affect safety. TAOND is not liable for incidents related to undisclosed conditions.
TAOND may update program content or delivery as needed.
Changes do not qualify for refunds.
If TAOND ceases operations, we will:
No refunds are provided if you cannot complete your program within that 3‑month period.
All TAOND materials are copyrighted.
You may not copy, share, or distribute them.
Violations may result in legal action.
TAOND programs do not replace:
You are responsible for seeking professional guidance when needed.
If you start your own business, you agree that:
Our collection and use of personal information is explained in our Privacy Policy.
These Terms are governed by the laws of Canada.
You agree to the jurisdiction of Canadian courts.
Accuracy, Errors & Updates
We do our best to make sure all information in our Terms & Conditions, programs, memberships, directory, ambassador materials, and on our websites is accurate and up to date. However, occasional mistakes, typos, or omissions may happen. If we discover an error—or if something needs clarification—we may update or correct the information at any time. These corrections do not change the meaning or intent of our services, and they do not entitle users to refunds, compensation, or special treatment. By using our services, you agree that it is your responsibility to review our Terms & Conditions periodically and that continued use of our websites or programs means you accept any updates or corrections we make.
SECTION D — Acknowledgment
I acknowledge that by clicking on ‘I agree to the Terms of Service’ I have read, understood and agree to both these Terms & Conditions and our C&C Privacy Policy prior to the purchase of any item, directory listing or program enrolment on any of our Concepts And Connections or The Academy Of Nail Design’s websites.
I also acknowledge that by using our websites, enrolling in programs, joining memberships, posting in the directory, becoming an ambassador, or accessing TAOND training, you confirm that you have read, understood, and agree to these Terms & Conditions and our Privacy Policy.
If you have questions, please contact us at:
Support@taond.com